The second recall affects approximately 43,000 Volkswagens and 10,300 Audis of the 2007-2009 model years including the VW R32, Jetta, Jetta SportWagen, GTI, Eos, as well as the Audi A3 and TT.
According to the German automaker, some customers reported transmission performance issues under certain driving conditions. Volkswagen claims that the problem was caused by a faulty component inside the Mechatronic unit. The company will repair or replace the components in the transmissions of the affected models free of charge.
Furthermore, VW said that it will extend its New Vehicle Limited Warranty to cover the DSG transmissions affected by the customer service program and the voluntary safety recall. According to the company, the extended warranty is for 10-years/100,000-miles and can be transferred to subsequent owners of the cars.
"Safety, customer satisfaction, quality and long-term reliability are top priorities at Volkswagen and Audi. We have been studying the symptoms customers have reported, and are working closely with the NHTSA," said Stefan Jacoby, president and CEO, VWGoA. "We listened to our customers' concerns, and are taking action to address them. We are focused on taking all the appropriate actions to ensure the complete satisfaction of our existing customers."